Privacy policy

01What we collect

• Your WhatsApp number, when you apply on this website.
• What you tell us during your search: your budget, preferred areas, move-in date, must-haves and anything else you choose to share.
• Your feedback on homes you visit, so we can improve your next list.
• Basic, anonymous information about visits to this website, such as which pages are viewed and the type of device used.

02How we use it

• To review your application and talk to you on WhatsApp about your search.
• To find, check and shortlist homes that fit your brief, and to arrange visits you ask for.
• To keep this website secure and understand how it is used, so we can improve it.

03Who we share it with

We share only what is needed with the owner of a home you choose to visit or rent, for example your name and visit time. We also rely on trusted providers to host this website and send messages for us, and they may only use your information to provide that service.

We never sell your information, and we never pass your number to brokers.

04Analytics, cookies and emails

This website uses privacy-friendly analytics that does not set cookies or identify you personally. If you choose a light or dark theme, your browser remembers that choice on your device; it is not used to track you.

Some emails we send may record when they are opened and which links are clicked, so we know our messages arrive.

05How long we keep it

We keep your information while we are working on your search and for up to 12 months afterwards, unless the law requires us to keep it longer. After that we delete it or make it anonymous.

06Your choices and rights

Under India's Digital Personal Data Protection Act, 2023, you can ask to see the personal information we hold about you, correct it, or have it deleted, and you can withdraw your consent to hear from us at any time. To do any of these, reply on WhatsApp or email us.

07Keeping it safe

We protect your information with sensible technical and organisational measures, and only people who need it to work on your search can see it. No system is perfectly secure, so we will tell you promptly if something goes wrong that affects you.

08Changes to this policy

If we change how we handle your information, we will update this page and the date at the top. If the change is significant, we will let you know on WhatsApp.